Starshine cleaning FAQs.
Clear answers about Sydney coverage, quoting, services, setup and cleaning standards.
What areas of Sydney do you service?
Starshine services the Sydney metropolitan area, including the CBD, Eastern Suburbs, Inner West, North Shore, Northern Beaches, Hills District, Western Sydney, South West, Macarthur, St George and Sutherland, subject to schedule and job scope.
What cleaning services do you offer?
Residential cleaning, housekeeping, apartment cleaning, deep cleaning, Airbnb turnover, move-in and end-of-lease cleaning, commercial, office, medical centre, strata, NDIS and post-construction cleaning.
Do you offer weekly and fortnightly home cleaning?
Yes. Recurring residential cleaning can be set up weekly or fortnightly where scheduling allows.
Are cleaners insured and police checked?
Starshine operates with insured, police-checked cleaning teams and confirms the service scope before work starts.
Do you offer a re-clean guarantee?
Starshine has a 48-hour re-clean process for agreed scope issues. Contact the team promptly so the issue can be reviewed.
Can I get an instant quote?
Simple residential enquiries may receive an indicative estimate. End-of-lease, Airbnb, NDIS, commercial and post-construction jobs can require a tailored review before final pricing.
Do you clean Airbnb properties?
Yes. Starshine provides turnover cleaning for short-stay properties, with timing and any linen or restock requirements agreed during setup.
Do you clean offices and commercial sites?
Yes. Commercial and office cleaning is scoped around the site, frequency, access and presentation standard required.
Do you provide NDIS cleaning?
Yes. NDIS cleaning can be tailored around the participant’s priorities, property and billing setup.
Do you do end-of-lease cleaning?
Yes. End-of-lease cleaning is scoped around property size, condition, access, parking and requested extras.
Can you do post-construction or builders cleaning?
Yes. Starshine can quote post-construction cleaning and final presentation work after renovation or building work.
Can you clean medical centres?
Starshine can quote routine cleaning for clinics and medical workplaces, with the scope tailored to the site and schedule.
Do you service Mount Druitt, Parramatta and Austral?
Yes. Those suburbs are within the Sydney metro service area, subject to availability and job scope.
How do I book?
Start with the online quote form. Once pricing and scope are confirmed, the client setup form collects access, timing, priorities and billing details.
Should I put alarm codes or passwords in the online form?
No. Do not submit passwords, alarm codes or key-safe codes through ordinary web forms. Sensitive access details should be handled through the agreed secure process.